bld77 Privacy Policy

This Privacy Policy applies to bld77 ("bld77", "we", "us", "our"), the online gaming platform operated at bld77.org and through the bld77 mobile application. bld77 is the data controller responsible for the personal data collected through the platform.

This policy explains how bld77 collects, uses, stores, and protects the personal data of players and visitors ("you", "your") who access the bld77 platform. It applies to all data collected through the website, the mobile app, customer support interactions, and any other channel through which you interact with bld77.

By registering a bld77 account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how bld77 handles your data, please do not use the platform.

bld77 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and in some cases from third-party verification providers. Here is a breakdown of the categories of data we collect:

bld77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

bld77 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with why it was originally collected. The main purposes for which bld77 uses your data are:

• Account management: Creating and maintaining your bld77 account, verifying your identity and age, and managing your account settings and preferences.
• Transaction processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate records of all financial transactions on your account.
• Platform operation: Delivering the games and features available on bld77, recording game results, and maintaining the integrity of the platform.
• Customer support: Responding to your enquiries, resolving complaints, and providing assistance through live chat and email.
• Legal compliance: Meeting anti-money laundering (AML) obligations, age verification requirements, and any other applicable legal or regulatory requirements.
• Responsible gaming: Monitoring account activity to identify patterns consistent with problem gambling and applying protective measures where appropriate.
• Security and fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of the platform or promotional offers.
• Platform improvement: Analysing aggregated usage data to understand how the platform is used and to improve the player experience. This analysis uses anonymised or aggregated data wherever possible.
• Marketing communications: Sending you information about bld77 promotions and offers, where you have consented to receive such communications. You can opt out at any time.

bld77 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing necessary to operate your bld77 account and deliver the services you have signed up for, including processing transactions and providing access to games.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering rules, age verification requirements, and tax reporting obligations.
• Legitimate interests: Processing necessary for bld77's legitimate business interests, such as fraud prevention, platform security, and improving the player experience, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications. Where consent is the basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

bld77 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC providers may receive your identity documents and verification data to confirm your identity and age as required by our compliance obligations.
• IT and infrastructure providers: Companies that provide hosting, database, and technical infrastructure services to bld77 may have access to data as part of delivering those services. They are contractually bound to process data only on bld77's instructions.
• Legal and regulatory authorities: bld77 may disclose your data to law enforcement agencies, regulatory bodies, or other authorities where required by law, court order, or to protect the rights and safety of bld77 or others.
• Responsible gaming organisations: In cases where self-exclusion or problem gambling intervention is required, limited data may be shared with relevant support organisations.

All third parties with whom bld77 shares data are required to handle it securely and in accordance with applicable data protection standards. bld77 does not permit third parties to use your data for their own marketing purposes.

bld77 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow bld77 to understand how the platform is being used.

The types of cookies bld77 uses are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Preference cookies: Remember your settings and preferences, such as your chosen language or display settings, so you do not have to re-enter them each time you visit.
• Analytics cookies: Help bld77 understand how players use the platform — which pages are visited most, where players encounter issues, and how navigation flows work. This data is aggregated and anonymised.

bld77 does not use third-party advertising or tracking cookies. You can manage or disable cookies through your browser settings. Note that disabling essential cookies will affect your ability to use the platform.

bld77 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• TLS encryption: All data transmitted between your device and bld77 is encrypted using Transport Layer Security (TLS), the same standard used by banks and financial institutions.
• Access controls: Access to personal data within bld77 is restricted on a need-to-know basis. Staff members can only access the data necessary to perform their specific role.
• Secure storage: Personal data is stored on servers with physical and logical security controls, including firewalls, intrusion detection systems, and regular security audits.
• Password security: Account passwords are stored using one-way hashing. bld77 staff cannot view your password and will never ask you for it.
• Incident response: bld77 maintains a data breach response procedure. In the event of a breach that poses a risk to your rights, affected players will be notified promptly.

While bld77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

bld77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, and reporting obligations. The general retention periods bld77 applies are:

• Account data: Retained for the duration of your account and for a period of up to 5 years after account closure, to meet legal and compliance obligations.
• Transaction records: Financial transaction records are retained for a minimum of 5 years from the date of the transaction, as required by anti-money laundering regulations.
• KYC documents: Identity verification documents are retained for the duration of your account and for up to 5 years after closure.
• Support communications: Live chat transcripts and support emails are retained for up to 2 years from the date of the interaction.
• Technical and usage data: Aggregated and anonymised usage data may be retained indefinitely for platform improvement purposes. Data that can identify you individually is deleted or anonymised after 12 months.

When data is no longer required, bld77 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

You have the following rights in relation to the personal data bld77 holds about you. To exercise any of these rights, contact the bld77 support team at [email protected].

bld77 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it. There is no charge for exercising your rights in most circumstances.

bld77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the bld77 platform.

If bld77 becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended, the data will be deleted, and any funds in the account will be handled in accordance with the bld77 Terms and Conditions.

If you are a parent or guardian and believe that a minor has registered a bld77 account, please contact us immediately at [email protected] so we can take appropriate action.

bld77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how your data is used, bld77 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the bld77 platform after an updated policy is published constitutes your acceptance of the revised terms.

We recommend reviewing this Privacy Policy periodically so you stay informed about how bld77 protects your data.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how bld77 handles your personal data, please get in touch:

• Live Chat: Available 24/7 within the bld77 platform — the fastest way to reach us.
• Email: [email protected] — for formal data rights requests or written privacy enquiries. We aim to respond within 48 hours for general queries and within 30 days for formal data rights requests.

When submitting a data rights request by email, please include your registered account username and a clear description of your request. This helps us locate your data and respond accurately.